Service Module

An Overview

To fulfil the needs of Service Departments to keep track of vehicles on site and work carried out while on the premises.

 

Screens/User Interface

 

New Features

• Estimate recording facility including headlines for Labour, Parts, Oils and Accessories required
• Diary booking system for workshop loading, including allocation of stock parts before vehicle arrives

 

Features Summary

• Colour coded display of available hours each day
• Facility to record holidays, absences and overtime, to adjust available hours
• Service history tracking by chassis number, or current and previous registration numbers
• Invoicing to any number of named departments, retail or internal for example, each with its own Hourly Rate and VAT rates
• Facility to invoice a third party for Insurance and Warranty work, including excess payments
• User defined labour rates and labour profit based on average cost per hour
• Generate reminders for MOT, scheduled services, cambelt, calibration and inspections
• Technicians performance reporting including efficiency: comparison of time spent against time charged
• Optional Electronic Clock for accurate time recording
• SMS Messaging for booking reminders or service followups
• Non-Stock parts facility for factor-supplied or stocked items
• Integrates with the Dragon2000 Parts Stock system for full stock control and analysis
• Integrates with our Vehicle Data Lookup and Postcode services

Infrastructure

This application is available stand-alone, or can be used in conjunction with the Dragon2000 Parts and Car Sales Modules.

Users of Sage Line 50, with the addition of our Sage Integration Module, will find that all financial transactions carried out within the Dragon2000 Service Module are posted to the appropriate nominal codes, customers and suppliers and Tax Codes within Sage.

Can be connected top an electronic clock if required, for accurate attendance monitoring.

Minimum System Requirements

Dragon2000 can be installed on any cabled Microsoft Windows Network (wireless networks are not recommended). A specialist server is not required, but can be accommodated if you have one. The minimum specification of each computer is 1.5Ghz Pentium 4 or Athlon XP, 500MB Hard Disk Space, CD-ROM drive, A4 printer. Windows 2000: 256 Mb RAM; Windows 2003 or XP Professional: 512Mb RAM; Windows Vista: 1Gb RAM

 

Reporting

Technicians Report Categories: Bookings - Due in, Cancelled, Diary Events Services in Progress Services Received Service History - Brief and Detailed history of an individual vehicle CRM - MOT and Service Due Dates Oils Stock - Orders, receipts, issues to jobs NB: Any of these reports can be exported to Microsoft Excel for further manipulation!

Management Report Categories: Job Cards - Job details between given dates Service Sales - Sales totals by technician or payment type, including estimated service profit Service Credits - log of credit notes produced in a period Oils and Parts - Issue of Non-Stock Parts and Oils, analysis of Oils sales Clockings - detail of all clocking on and off service jobs Efficiency - Comparison of times charged against taken and estimated job times

Pricing

Unlike any of our competitors, our pricing is up front and transparent. Our software is a set of modular components and items can be added to the system at any time to expand into a complete dealership solution. Networking the system requires a simple Windows™ network, and an additional licence for each machine.

To purchase the Workshop System:

Number of licences:	1--1	+
Parts, per licence:	£	£

All prices are excluding VAT. We do not charge for postage.

To price your system Click here

 

Support

Our support package includes all future upgrades to your system FREE OF CHARGE, and is available for as little as £29.50 per month, depending on the number of users.

Dragon2000 offers one months telephone support from the date you receive the software. During this time we will be happy to talk you through any steps that you are unsure of.

For additional support outside of this period, you can subscribe to our annual support package. For more details, see the Support pages of this site.

 

Download the product specification as a PDF

PDF stands for Portable Document Format. It is the closest thing to paper on-screen. Downloading and printing a pdf file from here will give you an exact copy of the document we would send you.

To view the PDF file, download it to your desktop and open it. You will need to install the Adobe Acrobat reader before you can see the document.

 

 

To download the Dragon2000 Workshop Module's Specification in PDF format, click here.

To get a copy of the Acrobat Reader, click here.

NB. If you are not asked to download the file, return to this page, Right-Click on the above link and select 'Save Target As'.

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