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FAQ/Knowledgebase

Some of your questions answered


Sage Integration

Steps to connect Dragon2000 to Sage Line 50?

Initial set-up procedure to map Dragon2000 to your Sage Line 50 data.

How are my Car Sales transferred to Sage Line 50?

Detailed explanation of where all the figures go when using the Dragon2000 Sage Integration Module.

How are Imports & Exports transferred to Sage Line 50?

Explanation of how the Dragon2000 Sage Integration Module copes with imports/exports and ensures that the intrastat for VAT is produced.

 

General Accounting Issues

How do I calculate Cost of Sales

Explanation of how to calculate profit or loss correctly when using Dragon2000 and Sage Line 50.

 

Motor Trade VAT Issues

How does margin VAT work?

Surprisingly, this is the question that arises more frequently than any other.

 

Computer Issues

Computer Crashing?

Try this diagnostic program for your computer

How to email your data to us

If you've been asked to send us your data, please follow these instructions

Missing disclaimers and TDA?

This is a known problem with older versions of Norton Antivirus. Follow these instructions to resolve the problem.

Damage to your Dragon2000 Data

Database Problems

Likely causes of data corruption on older MS Access based Dragon2000 systems

Recurring data corruption due to unexpected exiting of Dragon2000

Best practice to avoid damage to your data

Recurring data corruption due to electrical interference or faulty network hardware

Less common causes of damage to databases

 

New Features

New Stock Selector

A new Stock Selector becomes available with the latest update (9.171)

 



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